FAQ

To book a consultation for either our 2nd Opinion or Clinical Trial Matching service, simply visit the respective service page and fill out the booking form. You will be asked to provide necessary medical information, and our team will get in touch to schedule a consultation.

Yes, you can cancel or reschedule your consultation. Please refer to the cancellation policy on your service confirmation email, or reach out to our support team for assistance in rescheduling.

For a second opinion or clinical trial matching consultation, we require your medical history, test results, and any relevant documents from your current or previous healthcare providers. This will help our expert oncologists to evaluate your case thoroughly.

The process typically takes 5-7 business days, depending on the complexity of the case and the availability of the expert oncologist.

Our team will review your medical information and match you with trials based on eligibility criteria. If you're unsure, you can reach out to our support team for guidance on trial options.

We accept payments via credit card, PayPal, or direct bank transfers for both 2nd Opinion and Clinical Trial Matching services. Payment information will be provided at the time of booking and confirmation.

No, there is no subscription fee to browse or access the platform. You only pay for the consultations or services you book (such as 2nd Opinion at $300 or Clinical Trial Matching at $150).

Currently, we do not offer installment payment plans. Payment is required upfront for each consultation. We accept multiple payment methods such as credit cards, PayPal, and bank transfers.

Yes, our website is fully responsive. You can easily access our services and book consultations from any smartphone or tablet.

We take your privacy and security very seriously. Your personal and medical information is encrypted and stored securely in compliance with GDPR and HIPAA regulations to ensure your data is safe at all times.

Yes, you can book consultations for both 2nd Opinion and Clinical Trial Matching services separately, or we can schedule both as part of a comprehensive consultation package.